Personal Data Processing Policy
Current version: April 23, 2026
This document describes how personal data of users of the Pi.One software product website (the “Site”) are processed, in line with the Russian Federal Law No. 152-FZ “On Personal Data” and related practice, where such law applies to our processing as described below.
1. Key terms
Controller / Operator: the person(s) that determine the purposes and means of processing, including the site administration, reachable at info@pi-one.ru; postal address: 603093, Nizhny Novgorod, Rodionova st., 23A, building B, 3rd floor (or as shown in the Site footer).
Data subject: a visitor or user who discloses personal data, for example by submitting contact or lead forms, requests, or messages via the channels we describe on the Site.
2. Categories and sources of data
We may process names (as provided in forms), phone numbers, e-mail addresses, the subject and text of a request, and any other data you choose to type into our forms, within what is needed for the stated purpose.
Data are collected from web forms, correspondence, and, where we communicate this in the interface, from communication buttons/channels, as well as from technical service logs insofar as needed for a stable, secure service.
3. Purposes
To handle your inquiries and requests; to reply, send information, and support commercial communication in line with your request; to inform you about the product, services, or events where that matches your request; to prepare or perform a contract, where the communication relates to such a relationship.
4. Legal basis
Your consent, including where you tick a required consent box in a form, or by submitting a request in a way that makes your intention clear, together with this document.
Statutory or contract grounds, where 152-FZ and related rules allow processing without or beyond consent, as may apply in a given case.
5. Operations, storage, and deletion
We may collect, record, organize, store, update, retrieve, use, de-identify, and delete or destroy personal data, as permitted by law and this policy, only for the stated purposes and only as long as a lawful basis exists.
6. Security
We apply appropriate organizational and technical measures, taking into account the actual infrastructure (access control, trusted channels, backups, anti-spam, and other reasonable safeguards).
7. Your rights
Subject to applicable law, you may request information, rectification, restriction, or deletion, withdraw consent, and exercise other rights provided in 152-FZ and related law.
8. How to contact us (privacy requests)
E-mail info@pi-one.ru with “personal data” in the subject. We may ask for reasonable identity verification before fulfilling certain requests.
9. Cross-border transfers
We do not transfer your personal data to countries that are not considered to provide an adequate level of protection, except where 152-FZ and its implementing procedures for cross-border transfer are met and, where required, you have been informed accordingly.
10. Changes
We may update this policy. The current version is published on the Site. Material changes may be communicated in an appropriate way (for example, where a new form of consent is required by law).